My mother spent the last 5 years of her life at Emerson Health Care. I wanted to thank you and your staff for making those years so good. The kindness, love, and attention given to her by your staff is to be commended. I want to note a special thanks to some key people who treated my mom like she was part of their family. This includes her daytime nurse, who was her nurse for 5 years, her daytime aid, her nighttime nurse, and nighttime aid (someone who made my mother happy each afternoon). They help make our world a better place. And the 1st-floor dining room server always made sure my mother received a good meal.
During my daily visits to Emerson, I was always impressed by the homey yet professional manner in which your facility was run. It is clear to see how you have earned 5-star ratings for so many years.